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Certified Senior Living Sales Pro
Introduction
Welcome! (1:30)
Crush Your Move-In Quota
Who & Why (6:29)
The 3 Types of Prospects (8:00)
How to Help Your Residents' Families (6:41)
Answer Tough Questions (3:45)
19 Rules for Crushing Your Move-In Quota: Download
Stop the Stock Photos! Webinar Replay
Embracing Their Reality™ + Timeline Confusion™
VIDEO: When I First Started in Dementia Care (5:01)
What it Means to Embrace Their Reality(TM) (8:20)
Watch Embracing Their Reality: The Short Film (5:17)
The 3 Questions (9:27)
What's The Deal With Lying + Fiblets?
10 Best Communication Tips
Hallucinations & Delusions (7:25)
Introducing: Timeline Confusion(TM) (4:52)
Interior Design & Programming
The Importance of Design (1:53)
The Do’s and Don’ts of Design (9:36)
Getting Started with Life Stations (22:02)
Wrapping Up (0:46)
Hallucinations & Delusions
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